21 June 2024Insights

Avoiding frustration when working with multiple software partners

Mary Speakman
Mary Speakman Managing Director Got a question?
software partners

At Code Galaxy, we understand the importance of collaboration when it comes to creating & linking innovative platforms.

As a software company specialising in bespoke websites and software development, we often work with multiple partners to help our clients achieve their goals. Challenges are sometimes inevitable, but our approach to communication ensures that we can navigate these hurdles smoothly.

Here’s how we manage communication with multiple software partners:

Establishing clear communication channels

From the start, we ensure that all parties know the primary communication channels. Whether it’s emails, project management tools, or instant messaging apps, agreed-upon methods for regular communication help prevent confusion and ensure everyone stays on the same page.

Designating points of contact

We appoint dedicated points of contact for each partner. These individuals are responsible for relaying information, gathering updates, and addressing concerns. By having a single point of contact, we streamline communication and reduce the chances of mixed messages.

Scheduling regular check-ins

Regular check-in meetings are essential. These meetings provide an opportunity to discuss progress, address issues, and realign goals. Depending on the project’s complexity, these could be daily, weekly, or monthly.

Utilising collaborative tools

We leverage collaborative tools to enhance communication. Platforms like Jira for issue tracking, Google Drive for document sharing, and GitHub for version control help ensure everyone has access to the latest information and can collaborate efficiently in real time.

Maintaining transparency and honesty

Transparency is crucial when dealing with challenges. If there’s a problem, we communicate it promptly and honestly. Our partners appreciate knowing the truth, even if it’s bad news, as it allows them to adjust their plans and contribute to finding a solution.

Prioritising and documenting issues

When challenges arise, we prioritise issues based on their impact and urgency. We document these issues in a shared space where all partners can access them and update their status. This helps keep everyone informed and focused on solving the most critical problems first.

Providing clear action items

During meetings, we ensure that all discussions conclude with clear action items. Responsibilities are assigned, and deadlines are set to keep the project moving forward. We follow up on these action items regularly to ensure accountability.

Being flexible and adaptive

Software projects often require flexibility and adaptability. We remain open to adjusting timelines, reallocating resources, and changing strategies as needed. We communicate these changes clearly to all partners to ensure everyone is on the same page.

Your local software company

Code Galaxy is your local software development company; if you are looking for a software partner to work with your existing development team, we would love to get involved! Please get in touch to speak to a member of the Code Galaxy team.

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